FAQ

What is RebateKey, and why should I use it?
RebateKey helps sellers to get products in front of hundreds of thousands of US verified shoppers looking for great products on sale. We can help you to: ...
Fri, Sep 25, 2020 at 10:51 AM
What countries are supported?
For now, only US-based Shopify stores.
Fri, Sep 25, 2020 at 10:51 AM
How much does it cost?
RebateKey app is 100% free.
Fri, Sep 25, 2020 at 10:52 AM
Quick guide (user interface, creating and submitting coupon)
This is the RebateKey app interface. Here you can submit and manage your existing coupons; track your coupon statuses; add product categories; pause and ...
Tue, Sep 29, 2020 at 3:58 PM
Creating a new coupon
All coupons are managed within the standard Shopify interface. 1. From your Shopify admin, click Discounts. 2. Click Create discount. 3. Choose a ...
Wed, Sep 30, 2020 at 9:36 PM
Submitting a coupon
1. From Shopify admin, click Apps. 2. Click RebateKey: Coupons & Rebates. 3. Find a coupon(-s) you want to submit. It might take several minutes ...
Tue, Sep 29, 2020 at 4:05 PM
Setting up automatic coupon submission
1. From the RebateKey app, click Preferences. 2. Click Add all new Shopify coupons to RebaytKey automatically. 3. Click Save.
Fri, Sep 25, 2020 at 10:58 AM
How long does it take to approve the coupon?
The reviewing process usually happens on the next business day but might take longer during the holiday season. If you have any questions, contact us at hel...
Fri, Sep 25, 2020 at 10:58 AM
Coupon was declined by RebateKey, what should I do?
In case of unlikely situations, if your coupons don’t meet RebateKey standards, we will notify you about the decline reason.
Fri, Sep 25, 2020 at 11:00 AM
Can I see how many coupons were claimed?
Yes. You can see it here in the “Used” column. The first number represents the total number of claims.  The second number represents the number of cl...
Fri, Sep 25, 2020 at 11:00 AM